Return Policy
Return Policy
ylroad® stands behind the quality of our products. We offer returns and exchanges under the following conditions:
Return Conditions
- Products must be unused and in original condition
- Return request must be made within 7 days of delivery
- Custom-made trailers are non-returnable unless defective
Defective Products
If you receive a defective product, contact us immediately with photos. We will arrange replacement or refund.
Return Shipping
Customer is responsible for return shipping costs unless the product is defective.
Refund Process
Refunds are processed within 14 days of receiving the returned item.